FAQs sections
FAQs 01
Do not hesitate to ask us
How can I pay for my purchases?
You can choose between various payment methods: Debit or Credit Card and Paypal.
How can I exchange or return an item?
You have up to 30 days to exchange your item for another size or request a refund.
How do I know if my online order has been successful?
When you place an order on our website, we will reply to you with an email confirming your order and all delivery and billing address details, including all the items you have ordered.
I have not received all the items in my order. What should I do?
Check your e-mail to see whether we sent you a notification message or not. If not, contact Customer Services and will we reply to you at the soonest time
FAQs 02
Do you have any questions for us?
We have gathered a few of the most frequently asked questions about our products and service, and answered them for you on this section. Please don't hesitate to ask us if you have any further questions.
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How can I pay for my purchases?
You can choose between various payment methods: Debit or Credit Card and Paypal.
How can I exchange or return an item?
You have up to 30 days to exchange your item for another size or request a refund.
How do I know if my online order has been successful?
When you place an order on our website, we will reply to you with an email confirming your order and all delivery and billing address details, including all the items you have ordered.
I have not received all the items in my order. What should I do?
Check your e-mail to see whether we sent you a notification message or not. If not, contact Customer Services and will we reply to you at the soonest time
In which countries can I shop online?
You can currently shop online in all European Union countries and in much of America, Asia and Oceania.
What time does customer service operate?
You can contact our customer care team on the following number: 800-74292. We are open from 11am to 11pm 7 days a week.